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Training Videos
     »  Downloadable
          »  Getting Started Training
               »  Intro Training
                         Copying to Excel
                         Customizing
                         Filtering
                         Finding Records
                         Function Keys
                         Help / Company Help
                         Information Views
                         Navigation Pane
                         Printing Options
                         Using Date Formulas
               »  Setups
                         Accounting Periods
                         Adjusting Dimensions
                         Company Information
                         Creating Analysis Views
                         Dimensions Overview
                         FA Class
                         FA Subclass
                         Getting Started Overview
                         Rename the Company
                         Sales Tax Overview
                         Tax Area
                         Tax Detail
                         Tax Group
                         Tax Jurisdiction
               »  Master Records
                         Chart of Accounts
                         Create a Bank Account
                         Create a Non-Serialized Item
                         Create a Resource Card
                         Create a Serialized Item
                         Create Fixed Assets
                         Creating a Customer Card
                         Fleet Overview
                         Product Classes
                         Rental Attributes
                         Rental Meters
                         Rental Prices
                         Rental Products
                         Vendor Card
               »  Data Conversion
                         Load Bank Account Balances
                         Load Fixed Assets Balances
                         Load G/L Balances
                         Load Inventory Balances
                         Load Payables Balances
                         Load Receivables Balances
          »  Service Management Basic Training
               »  Setups
                         Creating an Internal Rental Customer
                         Fault Area Codes
                         Fault Codes
                         Fault Reason Codes
                         Order Status
                         Repair Status
                         Resolution Codes
                         Service Item Groups
                         Service Management Overview
                         Service Management Setup
                         Service Order Types
                         Service Shelves
                         Service Zones
                         Skill Codes
                         Symptom Codes
                         Troubleshooting
                         Work-Hour Templates
               »  Basic Business Processes
                         Adding Resource Capacity
                         Converting Sales Quotes to Service Orders
                         Converting Service Quotes to Service Orders
                         Creating Customers From Service Orders
                         Creating POs from Service Orders
                         Entering Comments On Service Orders
                         Rental Order Service Request
                         Service Credit Memo Processing
                         Service Invoice Processing
                         Service Items- Automatic creation
                         Service Items- Created from FA
                         Service Items- Created From Service Order
                         Service Items- Manual creation
                         Service Order Closeout
                         Service Order Dispatching
                         Service Order- Internal Work
                         Service Order- Manufacturer Warranty
                         Service Order Overview
                         Service Order- Time and Material
                         Service Tasks
                         Working with the Customer Card
               »  Reports
                         Order - Response Time
                         Service Dispatch Board
                         Service Item Line Labels
                         Service Items
                         Service Items Out of Warranty
                         Service Items Resource Usage
                         Service Profit by Order
                         Service Profit by Responsibility Center
                         Service Profit by Service Item
                         Service Tasks
          »  Sales and Marketing Basic Training
               »  Setups and Overview
                         Business Relations
                         Campaign Status
                         Close Opportunity Codes
                         Creating a Company Contact Card
                         Creating a Customer Card
                         Creating a Person Contact Card
                         Customer Templates
                         Industry Groups
                         Job Responsibilities
                         Mailing Groups
                         Marketing Setup
                         Organizational Levels
                         Profile Questionnaire
                         Sales & Receivables Setup
                         Sales Cycles
                         Salutations
                         Setting up Salespeople
                         To-Do Activities
                         Web Sources
               »  Basic Business Processes
                         Auto-Classifying Customers, Contacts and Vendors
                         Contact Searching
                         Creating a Contact as a Customer, Vendor or Bank
                         Creating Campaigns
                         Creating Opportunities
                         Creating Segments
                         Creating To-Dos
                         Entering Alternate Addresses on a Contact
                         Linking a Contact with a Customer, Vendor or Bank
                         Processing Duplicate Contacts
                         Sales Invoice
                         Sales Order Information Pane
                         Sales Order Invoicing
                         Sales Order Processing
                         Sales Order Processing for Serialized Items
                         Sales Order Shipping
                         Sales Quote Processing for Contacts
                         Sales Quote Processing for Customers
                         Taking Trade in when selling a machine
                         Working with the Contact Card
                         Working with the Customer Card
               »  Reports
                         Campaign Details
                         Contact Company Summary
                         Contact Labels
                         Contact List
                         Customer List
                         Customer Trial Balance
                         Customer/Item Statistics
                         Customer/Item Statistics by Salesperson
                         Opportunity Details
                         Opportunity List
                         Questionnaire Handouts
                         Sales Cycle Analysis
                         Salesperson Statistics by Invoice
                         Salesperson To-Dos
                         Top 10 List
          »  Financial Management
               »  Setups
                         Bank Account Posting Group
                         Column Layouts
                         Controlling Posting Dates
                         Creating Account Schedules
                         Customer Posting Group
                         Direct vs. Indirect Posting discussion
                         Finance Charge Terms
                         Fixed Asset Posting Group
                         General Business Posting Group
                         General Ledger Setup
                         General Posting Setup
                         General Product Posting Group
                         Inventory Posting Group
                         Inventory Posting Setup
                         No. Series
                         Payment Methods
                         Payment Terms
                         Reason Codes
                         Reminder Terms
                         Standard Text Codes
                         Vendor Posting Group
               »  Basic Business Processes
                         Adjust Cost/Post Cost
                         Applying Entries
                         Bank Account Reconciliation
                         Cash Receipts Using Deposits
                         Creating Purchase Credit Memos
                         Entering Manual Payments
                         General Journal
                         Issuing Finance Charges
                         Issuing Reminders
                         Issuing Sales Credit Memos
                         Posting Accrued/Deferred Revenue Entries
                         Printing Customer Statements
                         Recurring Journal
                         Using Credit Management
                         Using Suggest Vendor Payments
                         Using the Cash Receipt Journal
                         Voiding Checks
               »  Reports
                         Aged Accounts Payable
                         Aged Accounts Receivable
                         Bank Account Register
                         Bank Detail Trial Balance
                         Cash Application
                         Cash Applied
                         Chart of Accounts
                         Check Details
                         Customer Account Detail
                         Daily Invoicing Report
                         Financial Statements (Account Schedules)
                         G/L Register
                         Inventory Valuation
                         Open Customer Entries
                         Open Vendor Entries
                         Reconcile AP to GL
                         Reconcile Customer and Vendor Accounts
                         Sales Taxes Collected
                         Trial Balance
                         Trial Balance Detail/Summary
          »  Purchasing
               »  Setups
                         Depreciation Books
                         FA Locations
                         FA Maintenance
                         FA Setup
                         Inventory Costing Accounts
                         Item Bill of Materials
                         Purchases and Payables Setup
                         Shipment Methods
                         Standard Purchase Codes
                         Units of Measure
               »  Basic Business Processes
                         BOM Journal
                         Creating Stockkeeping Units
                         Establishing Vendors and Prices for Items
                         Fungible Assets Example
                         Fungible Assets Setups
                         Periodic Depreciation
                         Purchase Invoice Processing
                         Purchase Order Invoicing
                         Purchase Order Processing and Receiving
                         Requisition Worksheet
                         Undoing a Purchase Receipt
                         Using Standard Purchase Codes
                         Using the Copy FA Function
                         Using the FA/GL Journal
                         Using the Item Journal
                         Using the Item Reclass Journal
                         Working with the Vendor Card
               »  Reports
                         FA Analysis
                         FA Book Value 01 Report
                         FA Details
                         FA List
                         Fixed Asset - Projected Value Report
                         Inventory to GL Reconcile
                         Item Cost and Price List
                         Item List
                         Item Turnover
                         Item/Vendor Catalog
                         List Price Sheet
                         Maintenance Details
                         Overstock Report
                         Purchase Advice
                         Top Vendor List
                         Vendor Purchases by Item
                         Vendor Trial Balance
          »  Designer Basic Training
               »  System Wide Tools
                         Basic Form Designer
                         Basic Report Designer
                         Basic Table Designer
                         Modify the Navigation Pane
     »  DVD
               Getting Started DVD
               Rental ADVANTAGE Basic Training DVD
               Service Management Basic Training DVD

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